Ferry changes and cancellations
Regarding changes and cancellations, our customer-friendly cancellation policy applies: Up to 1 day before departure you may cancel or change your booking for free if it's a Cat Rose booking. For Cat Cocos bookings, it's 3 work days before departure.
Kindly check our FAQs and our terms and conditions for details.
Please book your ferries only if you are 100 % SURE that you can and will travel.
Latest News
- Ferry timetable for 2025 is published!21/10/2024 - 08:43
- Festival Kreol 2024: Many locals filling ferry seats!06/09/2024 - 20:07
- Summer season 2024: Many ferries fully booked!22/07/2024 - 17:07
- Timetable 2025 newsletter21/07/2024 - 11:49
FLIGHT DELAYS
Since some of the airlines flying to the Seychelles are experiencing delays and flight cancellations, here is our reminder: If your arriving flight to the Seychelles is late, you must inform us well in advance of the ferry departure! Otherwise your ferry ticket will be lost. Please see details in our FAQs or in our terms and conditions.
Our support hotlines:
Seychelles: (+248) 25 25 250
Monday-Saturday: 12pm to 9pm
Sunday: Closed
Germany: +49-(0)89-420 95 4205
Monday-Sunday: 9am to 6pm
Austria: +43-(0)720-51 21 29
Monday-Sunday: 9am to 6pm
USA: +1-631-2143898
Monday-Sunday: 3am to 12am (EST) / 12pm to 9am (PDT)
All timings are local time!
Monday-Saturday: 12pm to 9pm
Sunday: Closed
Germany: +49-(0)89-420 95 4205
Monday-Sunday: 9am to 6pm
Austria: +43-(0)720-51 21 29
Monday-Sunday: 9am to 6pm
USA: +1-631-2143898
Monday-Sunday: 3am to 12am (EST) / 12pm to 9am (PDT)
All timings are local time!
Ferry schedules for 2023
Click here for an overview of all current Cat Cocos and Cat Rose departures in the Seychelles, valid until end of September 2023: Schedule through Sept 2023.
Click here for an overview of all Cat Cocos and Cat Rose departures in the Seychelles, valid from October until December 2023: Schedule Oct-Dec 2023.
Praslin jetty has moved
During the past years, the old Praslin jetty became too small and often crowded.
As of 01 March 2023, all ferry operations (Cat Cocos and Cat Rose) have moved from the old jetty to the new ERO Passenger Terminal on Praslin.
The two are only a few hundred meters apart as the crow flies (or 1.8 kms by car).
Here is the location of the new Praslin ferry jetty (Google Maps): https://goo.gl/maps/YGr4HvzmAsBJZCeUA
The new passenger Terminal has the following facilities:
• Ferry company offices
• Snacks shop/Cafe
• Bureau de change / ATM
• Car Hire desks
• Toilets
Unfortunately, there are no luggage storage facilities.
‘ERO’ was a sailboat built on La Digue by Ernest Romain and Robert Morgan, from whom the name of the boat was derived. The vessel was later captained by Luc Grandcourt. ‘ERO’ transported passengers and cargo between Mahe and Praslin until 1975 when it sank at sea. All passengers onboard were saved.
Xmas period: Many ferries booked out!
As every year, from late December until mid-January many Seychelles ferries will be completely booked out, in all classes. That’s a fact.
So please book your tickets as far in advance as possible, to avoid inconveniences due to fully booked ferries.